Frequently Asked Questions
Everything you need to know about our luxury-inspired fragrances.
How are your fragrances so affordable?
By eliminating celebrity endorsements, expensive licensing fees, and unnecessary packaging, we focus all our resources on the quality of the juice itself, delivering luxury scents without the traditional markup.
Are your perfumes vegan and cruelty-free?
Yes, all Dossier fragrances are 100% vegan, cruelty-free, and formulated without parabens or phthalates, ensuring a clean and ethical scent experience.
What is your return policy?
We offer a risk-free trial. If you don't love your fragrance, you can return it within 30 days for a full refund. We even provide a pre-paid return label for your convenience.
How long will the scent last on my skin?
Our fragrances are formulated at a high concentration (Eau de Parfum), typically lasting between 6 to 8 hours depending on the specific scent profile and your skin type.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. We are working hard to expand our reach to fragrance lovers worldwide very soon.
Can I track my order?
Absolutely. Once your order ships, you will receive a confirmation email containing a tracking number so you can follow your package's journey to your doorstep.